Terms of Service

1. Who we are

ScheduleLens (the “Service”) is operated by Own Your Mind (the “Operator”, “we”, “us”). By creating an account or using the Service you agree to these Terms of Service. If you do not agree, do not use the Service.

2. What the Service does

The Service ingests construction schedule files in supported formats (Primavera P6 XER and XML, Microsoft Project XML), runs an automated analysis, and returns a structured report. Reports cover schedule health, delay analysis between two or more schedules, and progress tracking across an update series.

The Service is an analytical aid, not an expert determination, professional advice, or a legal opinion. Findings, narratives, and figures produced by the Service must be reviewed by a qualified scheduling or delay analyst before being relied upon in formal contract correspondence, dispute proceedings, or any other binding context. We are not your delay analyst.

3. Your account

You must provide a valid email address and a password of at least eight characters. You are responsible for keeping your credentials secret and for all activity on your account. Notify us immediately if you suspect unauthorised access. You can delete your account at any time from the account settings page; see our Privacy Policy for what happens to your data on deletion.

4. Pricing and payment

The Service is offered on a per-analysis basis (one-off purchases) and, where available, on a monthly subscription. Prices and plan limits are displayed at the point of purchase. Payments are processed by Stripe; we do not store full payment card details on our servers.

Refunds. One-off analyses are refundable only where the Service failed to produce a report due to a fault attributable to us. Subscription payments are non-refundable mid-cycle; cancel before the next renewal date to stop further charges. Statutory consumer rights under the Australian Consumer Law (and equivalent law in your jurisdiction if you access the Service from outside Australia) are not affected.

5. Acceptable use

You agree not to:

• Upload schedule files you do not have the right to process;
• Use the Service to attack, probe, or reverse-engineer the platform or any third-party system;
• Resell, sublicense, or expose the Service to third parties as if it were your own product, except under a separately agreed white-label arrangement;
• Submit content that is unlawful, infringing, or designed to harm other users or the Service.

We may suspend or terminate accounts that breach this section without notice and without refund of unused credit.

6. Intellectual property

You retain all rights in the schedule files you upload and the reports we generate from them. We retain all rights in the Service itself, including the analysis engine, parsers, report templates, and software. We grant you a non-exclusive, non-transferable licence to use the Service and the reports it produces for your own and your clients’ project work.

7. Privacy and data handling

Source schedule files are deleted from our servers immediately after a report has been generated. Generated reports are retained, scoped to your account, until you delete them or your account. Full details, including the four-tier privacy model for AI narrative inference, are set out in our Privacy Policy, which forms part of these Terms.

8. Service availability and changes

The Service is provided on an “as-is” basis. We target high availability but do not guarantee uninterrupted access. We may update, suspend, or discontinue features at our discretion. Where a change materially reduces functionality you have paid for, we will offer a pro-rated refund of the affected period.

9. Limitation of liability

To the maximum extent permitted by law, our total liability to you in any twelve-month period is limited to the amount you paid us in that period for the Service. We are not liable for indirect, consequential, or special losses, or for losses arising from contractual, dispute, or commercial decisions you took in reliance on a report. The “analytical aid” framing in section 2 is the foundational expectation; you must obtain professional review before relying on a report in a binding context.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited (for example, liability for death or personal injury caused by negligence, or for fraud).

10. Termination

You may stop using the Service and delete your account at any time. We may terminate access where you breach these Terms, where required by law, or where we discontinue the Service. On termination of your account, your generated reports and account-level data are deleted in accordance with the Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email and re-prompted at sign-in. Continued use after notification constitutes acceptance.

12. Governing law

These Terms are governed by the laws of Western Australia, Australia. Disputes are subject to the non-exclusive jurisdiction of the courts of Western Australia, save that consumers resident elsewhere retain the protection of their local mandatory consumer law (including the Australian Consumer Law where you access the Service from another Australian state).

13. Contact

Questions about these Terms: write to support@schedule-analyser.local.